Insights

Being a technology consultant and SaaS Founder, I get to speak with lot of people. I impart most valuable knowledge from them. I share those learnings here.


Google India has lit a white candle on its home page as tribute to 23-years old Delhi gang –rape victim.  She passed away on December 27th in Singapore hospital.

 

It’s not a Google Doodle, but a small candle image below its search bars. Once you move a cursor on the candle it reads “In memory of the Delhi brave heart”

Two days ago I had got a call from an Entrepreneur who is a doctor my profession. He wants to establish a business in IT with hospital ERP as an entry point. That’s quite natural. The one you understand better is the one you may get success in. He has an example for an ERP which is desktop software that currently running in his hospital. Yes…He is happy with that and wants to build a similar one. That’s great!!

But let me tell you he want a desktop software only. He says no to online solution.

That astonished me! Naturally my next question was WHY?

Humm…. he had mainly two reasons. Ya…they are genuine reasons too….

When a new customer contacts me for a web development the first question they would prefer to ask:

Customer: How do you charge?

Me: Well,  Rs X per hr or fixed amount for a particular website

Customer: Your charges are very high. What is the best price you can quote?

User Profile has become a common aspect of all kind of website. Say it is a news aggregator, social networking, recommendation site, e-commerce or social gaming, the user profile plays a vital role. The only reason behind this is the sites known more about its users. In other words, analyzing this data will give a new business opportunity. The simplest example of this is to send a birthday greetings to the users with some discount on the product site sell.

 

OK, that’s enough. Now one knows how important the user data is.  Let me speak about the user experience while you collect their data. Further of the post just deals with that!

 

Update : I had written a support e-mail after this post was published. Two days later LinkedIn had cleared this notification. But why this error happen is still a question in my mind.

From last few days I was trying out with Vtiger CRM which is an Open source CRM which got split from Sugar CRM. In fact even today few codes of Vtiger are used by Sugar CRM and vice versa. In Vtiger this has been clearly mentioned using comments. So we can identify the original author of the code.

The Vtiger make use of Smarty template as presentation framework. But the internal framework is bit clumsy. Since many elements of Vtiger make use of other open source projects the code is included as is. In other words for first time developer understanding the location of the codes is bit difficult.

Actually, I started to look into Vtiger to enter into Customization market. That’s the reason I suppose to look into these aspect of the system. But one thing which I must say is that it is very powerful CRM which is strictly build over OOPS concepts.

Being said that, I have few more things to say. There is a very less market for Vtiger in India. Yes, in Indian market Vtiger is not much adopted. Probably you may say adoption is very less in Asia too. In fact, according to an expert whom I spoke to, said me that automation has very recently started in India. So that’s the exact reason for the market status of Vtiger in India. Vtiger has a huge market in US and Europe. Many small and medium enterprises are in automation mode.

From last few days I have met people/businesses  who are facing the problem  with supply chain. The problem is not about the shipping or quality of the product  …it’s all about the Stock Inventory.

Say you are running an E-commerce Retail business in a particular niche. Your customer orders a product on your website. Now you need to run to your vendor to check the availability of the stock. That’s where the problem resides. That’s because you don’t have the updated stock inventory of your vendor.

Of course your vendor provides his stock status on request. But every time you need to request for it. One more problem is that the stock status is sent in excel sheet. The structure of the excel sheet varies from vendor to vendor. Also your vendors will not be professional. They really don’t understand your technology , In fact they don’t want to !

So how is that big companies handling it ? Well, It may surprise you that there is no such automated system in place. Every business does it manually. Even Flipkart is no exception.

Hi every one… From long time I have not posted in my site.I was tied up with some task. So today I have changed few things in my site. May you have already noticed it by now….If not, navigate to all the pages from main menu….