A client once reported a “bug.”
The feature wasn’t working the way they expected. I checked the code. It was doing exactly what was implemented.
The issue? The requirement was never clearly defined for this functionality.
- What the client meant
- What was documented
- What was built
All three were slightly different. And that gap became a “bug.”
I had a quick meeting with the client for clarity. If the thinking is unclear, the output will be too. And finally we decided how to handle it.
Few bugs are not technical failures. They’re communication failures.
How was your experience last time with such situation with your developer ?
